Generally – no refunds once the company formation order has been received, confirmed and put in motion. This is in part because a large portion of the fees are paid to the Government – and the Government does not provide any refunds. Neither can we.
As a matter of exception, however, we may provide a refund or a partial refund in case of a new incorporation that is cancelled for good reason. If such new incorporation has had a fairly generic (non-specific) name and a standard structure, where not much change would be required in order to adjust it for a different customer, we may keep the new IBC in our ready-made companies list and refund the client all or part of the fees paid. Of course, that could only be done if the IBC documents have never left our office.